Guarantee that your chatbot suggests products that are in stock

Establish lifelong relationships by providing recommendations exclusively for products that are currently in stock.

What could be more frustrating than investing time in searching for a product, following recommendations, and finally deciding to make a purchase, only to discover that the product is out of stock?

In a physical store, your staff would never spend 20 minutes hyping up a product they know is unavailable. It’s a recipe for customer dissatisfaction and potential trouble with their superiors.

So why do so many eCommerce chatbots fail to address this issue? A chatbot, with its ability to connect to various data sources, should be capable of handling this straightforward task.

With an Avar chatbot, you no longer have to worry about out-of-stock recommendations from your eCommerce chatbot. Our systems allows us to create a chatbot that:

  • Answers customers’ questions about your products or services.
  • Engages in effective upselling and cross-selling based on customer needs and requirements.
  • Integrates with your CRM to create or update customer profiles.
  • Connects to your stock database to ensure product availability and highlights or prioritises specific products or ranges.
  • Automatically adjusts its recommendation engine based on stock availability.
  • Provides alerts when products are nearing low stock levels

By simply connecting to an additional data source, your eCommerce chatbot can offer an enhanced customer experience.

Don’t leave your customers annoyed and frustrated. Ensure you secure that sale by leveraging an adaptable recommendation engine.